Some Facts About Online Reviews
- 80% of internet users search online for health information, and 20% of these searches are about a specific provider.
- 72% of consumers trust online reviews as much as word of mouth.
- A one “star” rating difference can lead to a 5-9% difference in revenue.
- 67 percent are influenced by online reviews when making a purchase.
With 80% of internet users searching online for health information doesn’t it make sense to monitor and manage your online reviews?
It takes many good deeds to build a good reputation, and only one bad one to lose it.
-Benjamin Franklin
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